The purpose of Deep Pool’s privacy policy is to assure clients that we respect their privacy rights, by undertaking to not trade in their personal details or monitor their communications except when required to do so by law.
The policy also tells our clients how and when we will gather their personal information as well as how we intend to use it. Furthermore, the policy gives our clients an avenue of redress if our company or any of its employees do so.
1. TYPES OF INFORMATION
From time to time, Deep Pool will collect certain personal information about our clients and visitors from their websites, when we host these. Such information will include both identifiable personal data, as well as non-identifiable personal information.
• Identifiable personal information will be collected when you sign a contract for service with us.
• Non-identifiable information is gathered automatically when you visit our website and is stored for use in our system.
2. CONFIDENTIALITY
Deep Pool respects the privacy of our clients and the privacy of those accessing our network and websites hosted by us. We undertake to protect the confidentiality of our clients and users including all personal information supplied while contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
3. COLLECTION OF PERSONAL DATA
Deep Pool collects personal data about our clients when they apply for a new service subscription, respond to customer surveys, or contact our sales and marketing team.
4. USE OF PERSONAL DATA
Deep Pool may on occasion use your personal information to advise you of matters relevant to service provision and in some cases, solicit your feedback. We may also collect IP addresses and information about your operating system and the type of browser you use for the purposes of our network/ system administration and to audit the use of our site. This data, however, will not be used to identify individual users who will always remain anonymous. Any information Deep Pool collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence.
5. INFORMATION THAT OUR WEBSITE AND OTHER SYSTEMS COLLECT ABOUT YOU:
If you visit our website, it will automatically collect certain information about you and your visit, such as your browser type and version. Our website uses Google Analytics (more info here), a web analytics tool provided by Google, Inc. that tracks and reports on the way the website is used to help us to improve it and, with the setting “anonymizeIp,” guarantees anonymized data collection by masking the last part of your Internet protocol (IP) address. We may also collect information about the pages on our site that you visit. Our website may also download “cookies” to your device – this is described in our separate cookie statement.
If you email, telephone, write, or exchange other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations and exchanges, sometimes including their content.
6. SOCIAL MEDIA
Any information that anyone willingly posts on any social media site Deep Pool hosts is available to anyone else who visits that space. Deep Pool cannot safeguard any information disclosed there.