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So you’ve gone through the buy versus build technology decision process and opted for a third-party software provider. Job done. Now you can sit back and let your chosen partner get on with it, right? Not quite. Your vendor selection may have made sense at that point in time, but requirements change. Your firm will […]

As my primary school headmaster used to drum into us on an almost weekly basis, “you can please some of the people all of the time; you can please all of the people some of the time; but you can’t please all of the people all of the time.” The quote may be attributed to […]